Change your mind? Purchased the wrong item?
If for any reason you are not totally satisfied with your purchase, simply return the item in its original and unused condition, along with wrapping to Happy Green Shop within 30 days of purchase and we will exchange it or offer you a full refund.
If you receive the wrong order you will not be charged for additional re-shipping if you wish to have the correct items sent.
Happy Green Shop will not refund customers until we receive the goods back in any of our stores and have been accessed and deemed unopened or damaged by our Managers.
Please note you may not be refunded your shipping cost if you wish to refund your items once they have been delivered.
All online refunds will be processed back through Stripe or Paypal within 5 working days.
Happy Green Shop
Convoy Enterprise Centre
Money Back Guarantee
We promise to supply products in prime condition. If for any reason you are not 100% delighted upon receipt of your order, please advise us by email within 7 days and we will offer a replacement, credit, or refund the purchase price. It would be helpful if photographic evidence is provided when requesting a refund or replacement.